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  2. Frequently Asked Questions

Frequently Asked Questions

  • I'd like to take a pet.

    From October 2018, pets are not accepted at this property.
    Thank you for your understanding.

    In the sister house of Kumamoto, Oda Onsen, Continue reading
  • Please tell me more about hot springs.

    We supply hot water of 100% of the source of self-discharge to the whole building.
    Also, in the past many babies are taking a bath,
    I have nContinue reading
  • Please tell me how to reach the site.

    Guests arriving by car should use the free private parking lot.
    We are preparing.

    Because there is enough space,
    Advance reservation is notContinue reading
  • Please tell me about meals in detail.

    Both dinner and breakfast will be informed at the restaurant.

    The main building restaurant is located right next to the main desk front desContinue reading
  • Please tell me about facilities inside the facility

    Regarding drinks, in the main building and each facility
    Many juice and alcohol vending machines
    We are establishing so please be relieved.
    Continue reading
  • Please tell me about the service at the front desk.

    【Massage · Beauty salon】
    Until check-in etc. In front of the front desk
    If you can contact, we will correspond

    【About anniversary service】
    Continue reading
  • Please tell me about payment / cancellation fee.

    【About credit card】
    Credit cards are accepted.
    Credit cards are only lump sum payment,
    Various credit cards such as VISA, JCB etc. can be usContinue reading
  • Can I stay with children?please tell me in detail.

    We will provide you with the memories of your family's trip.
    I would be pleased if you choose.

    We also have a menu for children.
    Children Continue reading

Reservation reception: 0570-078-510

Telephone reception hours / 9: 00 ~ 17: 00

Tel: 0977-28-8880

From 7:00 to 21:00